FAQ's
Have additional questions? We're here and happy to help!
Email us at hello@yayitsnoonday.com or call or text us at 561-644-3795.
How do I order?
How do I order?
Three ways. Shop helium bundles and à la carte pieces for pickup or local delivery. Browse the installations and backdrops if you're styling a full moment. Or start a Bespoke inquiry and we'll design something to your event from scratch.
What areas do you serve?
What areas do you serve?
Based in Wellington, serving the Palm Beaches and across South Florida. Delivery is billed by zone — see Service Area for the full map.
What services do you offer?
What services do you offer?
Balloon installations, custom backdrops, statement walls, and photo booths — designed, styled, and installed by our team. From a single helium bundle to a full-scale install.
How long will my balloons last?
How long will my balloons last?
Depends on the style and the environment. Indoor latex and foil look fresh for about a week. Outdoor is unpredictable — wind, heat, humidity, and rain all take a toll, and we can't guarantee how outdoor décor holds up. We'll always talk you through what to expect for your specific setup.
When is payment due? How do I pay?
When is payment due? How do I pay?
Pickup orders: payment due in full at time of purchase. Custom installs: less than 2 weeks out, payment due at booking; more than 2 weeks out, 50% due at booking. Your date isn't confirmed until the 50% non-refundable deposit is paid. Balance due at least 48 hours before the event. You'll receive a payment link by email for the deposit and a reminder one week before for the balance. Business checks, purchase orders, or Net-30 terms may be accepted with prior approval.
I’m outside of your delivery area.
I’m outside of your delivery area.
We travel for the right event. Start a Bespoke inquiry, or text us at 561-644-3795 (call works too) and we'll talk through location, scope, and a custom quote.
Will my balloons look exactly like the picture?
Will my balloons look exactly like the picture?
Whether you send us an inspiration photo or pick from one of ours, each balloon decoration is totally unique and different. The way we arrange the balloons, the colors we use, and even the shape of the garland can all be a bit different from the photo. We always do our best to match the inspiration, but we also use our creative skills and expertise to make the balloons look their absolute best!
What do I do with the balloons after the event?
What do I do with the balloons after the event?
Takedown and cleanup are included in your fee — there is no separate charge. A Noonday team member returns at a scheduled time to remove and properly dispose of all décor and any stands. The only exception is late cleanup after 7 PM, which adds a flat $95. Full details are on our Booking & Store Terms page.
What is the cancellation policy? What if I need to change my order?
What is the cancellation policy? What if I need to change my order?
Plans change — reach out as early as you can and we'll work with availability. Custom installations: reschedule at least one week before your event and your deposit moves to a future date. Within one week, rescheduling isn't available and deposits are non-refundable. Pickup orders: reschedule with at least 48 hours' notice. Full terms live on the Booking & Store Terms page.
How long do custom installations usually take?
How long do custom installations usually take?
The time it takes to install balloon decor varies and is based on the scale of the design. All inflating is done ahead of time so we can keep onsite installation under two hours whenever possible.
How long in advance do I need to book?
How long in advance do I need to book?
All balloon decor is customs and take time to design and execute, so the sooner the better! We strongly suggest booking at least two weeks in advance. This secures your desired date and is sufficient time to ensure we have the all materials your vision requires.
If you have an event date and venue, but are still unsure of the type of balloon decor you would like, you can reserve your date with a $200 deposit. Then we can sort the details out later!




